Dynamic Security Services Frequently Asked Questions

Frequently Asked Questions

What areas do you cover?

We provide SIA-licensed security services across Birmingham, Coventry, Edgbaston, Hall Green, Hodge Hill, Ladywood, Northfield, Perry Barr, Rugby, Sandwell, Selly Oak, Sutton Coldfield, Yardley, plus the wider regions, including:

  • Black Country - Aldridge, Bloxwich, Brierley Hill, Brownhills, Darlaston, Dudley, Halesowen, Oldbury, Pelsall, Rowley Regis, Sandwell, Smethwick, Stourbridge, Tipton, Walsall, Wednesbury, West Bromwich, Willenhall and Wolverhampton.
  • South Staffordshire - Burntwood, Cannock, Cheslyn Hay, Lichfield, Stafford and Tamworth

Get in touch If you're just outside these areas. We might still be able to help.

What security services do you provide?

We offer:

  • Manned static security
  • Mobile patrols
  • Key holding and alarm response
  • Event security

In addition, we also provide specialist services, including:

  • Void and empty property inspections
  • School and business access - unlocking and locking up premises on your behalf

Each service is customised to fit your site, sector and individual needs.

Are you an SIA-approved security company?

Yes. We hold SIA Approved Contractor Scheme (ACS) status for both security guarding and key holding activities. We're independently audited by the SIA every 12 months to ensure we remain fully compliant with industry standards.

What other accreditations do you hold?

On top of our SIA ACS status, our operations meet the leading British Standards for the security industry:

  • BS 7858 screening and vetting
  • BS 7984 key holding and alarm response
  • BS 7499 static guarding and mobile patrols
  • BS 10800 provision of security services
  • BS 8584 vacant property protection
How much do you charge?

Our rates depend on key factors like:

  • Service type
  • Hours required
  • Risk level
  • Location

Every client is different, so we'll never give you a generic price.

Contact us for a clear, non-obligatory quote based on your specific needs.

What experience do you have?

Our leadership team has decades of experience across the security industry, working with:

  • Local authorities
  • Construction firms
  • Housing providers
  • Retail
  • Corporate businesses
  • Schools and colleges
  • Event venues

Plus, every officer we deploy is SIA-licensed, vetted and trained for the role they're carrying out.

Why choose Dynamic Security Services?

We're proud of our reputation for consistent overperformance, reliability and open, transparent, regular communication with every client, reflected in highly rated 4.9 /5 Google reviews.

These combined factors contribute to our 95%+ client retention rate.

Do you offer 24/7 emergency response?

Yes. We operate around the clock, 365 days a year, including weekends and bank holidays. So, you're never without cover, whatever time an issue might arise.

Do you offer key holding and alarm response services?

Yes. We securely hold keys to your premises in line with BS 7984 standards.

Our mobile response officers attend immediately if an alarm activates, assess the situation, secure the site, and send you a full report.

It’s a cost-effective and risk-free alternative to using internal staff or attending yourself.

Do you carry out mobile security patrols?

Yes. We run scheduled and randomised mobile patrols, checking access points and vulnerable areas at varying times to maximise deterrence.

This is particularly valuable for sites needing visible, unpredictable coverage rather than a fixed routine that leaves clear gaps for criminal activity to be carried out unchecked.

Can you help secure a void or empty property?

Yes, this is one of our specialist services.

Our regular void property inspections include responsibilities including, but not limited to:

  • Checking external doors for damage or attempted break-ins
  • Inspecting for leaks
  • Recording utility meter readings

Every visit is backed by time-stamped photographic evidence, giving you proof of a thorough check, even if you're managing the property from a distance.

Do you handle security for newly renovated or unoccupied business premises?

Yes. We regularly support businesses with sites standing empty after renovation, between tenants, or pre-sale, including clients based outside the region with no local presence to call on.

Additionally, we’ll follow your own protocols when needed, like liaising with your control room before and after every visit to give you eyes on your premises even when you can't attend yourself.

What happens if trespassers, squatters or travellers occupy a vacant site?

We respond fast when an alarm activation is confirmed or unauthorised occupation is reported. Our officers attend, involve the Police if necessary, and secure the site, engaging emergency locksmiths if entry points have been forced.

We can also put you in direct contact with our network of High Court Enforcement Officers to resolve the situation as quickly as possible should travellers move onto your site.

Do you provide seasonal or holiday shutdown security cover?

Yes. Extended closures over Christmas, New Year or other holiday periods leave sites more exposed, especially with winter weather adding risk to access points and alarm reliability.

We put together a combined plan of mobile patrols and key holding cover so your premises stay protected and monitored throughout the shutdown.

Can you unlock and lock up schools, retail parks or business premises?

Yes. We provide daily access services for schools, working with head teachers, school, business managers and broader school teams with the following keyholding needs:

  • Open and close during term time, school holidays and for contractor access
  • Temporary cover when relevant school personnel are on holiday, off sick or during recruitment gaps
  • School security at night times, weekends and during school holidays

Similarly, we also open and close business and retail parks early in morning and late at night, seven days a week.

Are your security officers SIA licensed, vetted and screened?

Yes. Every officer holds a valid SIA licence and completes refresher training every three years, plus first aid courses.

All staff are screened and vetted in line with BS 7858, including a five year employment history check and credit checks, so you can be confident about the people looking after your premises.

Do your officers wear uniform and carry ID?

Yes. All officers are issued with a company ID card, full uniform and appropriate PPE. Our professional, high visibility uniforms act as a strong visual deterrent to potential intruders, besides making our team easily identifiable for your staff and visitors.

Are you fully insured?

Absolutely. We hold full public liability and employers liability insurance, renewed annually and checked as part of our yearly audit. Our meticulousness reinforces your peace of mind whenever we're operating on your premises.

Do you offer short term or flexible contracts?

Yes, we're flexible and don’t attempt to lock you into a long-term commitment unnecessarily.

In contrast, we'll tailor a bespoke contract when you need cover for jobs such as:

  • A one-off event
  • A short term construction project

A seasonal shutdown or emergency response

How do I get a quote or book your services?

Getting a quote is simple. Call us on 01922 300 340 or use the contact form on our website. We'll typically carry out a brief site visit to provide the most accurate, competitive quote for your specific needs.

Request a Quote

To receive a free no obligation quotation then please complete this form and we will get in-touch.

Dynamic Security Services Contact

Dynamic Security can also carry out a full assessment of all your security needs and provide honest advice and guidance on how to keep your people and property safe.

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